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1. What is TchapTchap?
ValWTchapTchapallet is an online marketplace platform allowing customers to access deals on products and services offered by merchants. The platform allows customers to purchase deals and pay electronically using their existing mobile money wallet accounts.
Customers can also use TchapTchap to make instant purchase at physical and online stores using USSD, Web or Mobile Application. ValWallet offers a platform that can be used to pay physical merchants for transport, fuel, food and grocery, school fees, hotels, utilities, just to name a few.
2. How do you subscribe to TchapTchap?
Subscribing to ValWallet is very easy:
- Merchants can subscribe by dialing *543# and follow the registration process.
- Customers subscribe by dialing *544# on their phone and follow the registration process.
Customers can also subscribe by downloading TchapTchap mobile application on AppStore and/or PlayStore.
3. Who is eligible to use TchapTchap?
Any merchant or Customer is eligible to use TchapTchap.
4. How can I contact TchapTchap?
For any enquiries related to ValWallet, customers can reach out TchapTchap via email at email@example.com or through contact information provided in the website.
5. How does one have access to TchapTchap?
Registration needs to be completed in order to access TchapTchap.
After the registration process is completed:
- Merchants can access TchapTchap by dialing *543#.
- Customers can access TchapTchap by dialing *544#.
In order to pay a physical merchant, customers can use a simple shortcut to allow them to purchase for goods or services by dialing on their phone *544*MerchantID*Amount#, with:
- MerchantID being the unique merchant code used (or displayed in shops) by merchants; and
- Amount being the actual amount to pay to a merchant.
6. What is the difference between TchapTchap and Mobile Payments Service Providers?
TchapTchap is an online marketplace, connecting customers to merchants. In order to enable a customer to pay for a service or good, ValWallet has partnered with Mobile Money service providers such that Merchants or customers can pay or receive mobile payments using their regular accounts.
7. What are my benefits in subscribing to TchapTchap?
As a customer, you will be able to access promotional products and services at discounted rates.
As an online/physical merchant, you will be able to receive instant payments for your goods and services from customers their mobile wallet account. In addition, you will have access to a dashboard with reports about sales, transactions and your customers to increase marketing campaign and sales.
8. Why do I need TchapTchap?
For Customers, you need TchapTchap:
- To access the best deals and promotions and pay conveniently for goods and services.
For merchants, you need TchapTchap:
- To increase sales of products and services using ValWallet platform
- To increase visibility of your products and services
- To receive instant payment for your goods and services
- To track transactions using a dashboard with reports about sales, transactions
- To increase customer base through targeted marketing campaign and sales.